A Message from the Dean of Student and Enrollment Services
The College is transitioning to a new student information system beginning with the summer 2016 semester. The new system has caused us to change many of our procedures and processes. This document outlines these changes. I encourage you to take a few minutes of your hectic schedule to study the document. Understanding these changes will help you better navigate your Terra State experience. Please know the entire campus community is here to support you during this time of transition. If you need assistance please call on us to help. Have a great summer semester.
Banner Self-Service Registration Video
The College is in the process of transitioning to a new student information system. Students will be asked to use Banner Self-Service (new system) to register for summer and fall courses. Students are encouraged to meet with an academic and career advisor prior to registering for summer or fall courses. To schedule an advising appointment please call 419-559-2349. Additionally, instructions on how to access and utilize Banner Self-Service has been sent to your Terra State e-mail
Every Friday Morning between 6-8 am Terra State will perform computer system maintenance that may affect Terra State’s computer systems. This may result in intermittent outages. For any question or concern, please contact the Helpdesk.
Don’t get LOCKED OUT of your Terra State Student Account!
Click Here to learn more on how to add an alternate email address to your Terra State student account before it is too late!
For more information please contact the Terra Help Desk at 419-559-2309
If Financial Aid or other Sponsorship is not on the student account. A Payment Plan must be completed with first payment and submitted to the Cashier's Office on or before August 17, 2016 for the Fall 2016 Payment
Need Help Re-setting Your Password Without Calling the Help Desk?
Click Here for instructions on how to reset your forgotten or expired password without having to call or visit the Help Desk.
Terra State Community College will issue your financial aid disbursements or refunds through Higher One. Please check your Terra account for an email from Higher One. Also, you should have received a My One card through the mail from Higher One. Please log on to MyOneMoney.com and select your refund option:
For questions and assistance please email: Cashier@terra.edu or stop by the Cashier’s Office in A200
Be sure to register and check the online Thunder Job Board. There are jobs being posted regularly. Work on your resume and cover letter with a Career Services professional. For more information, contact Career Services in B104 or email at email@example.com
eTutoring is a new, free, online tutoring service offered to Terra Community College Students. Just go to www.etutoring.org, click "login now", choose "Ohio etutoring collaborative" and select "Terra Community College". You can receive help with the subjects of: Accounting, biology, chemistry, math, statistics, calculus, and writing!
Please research the FAQ pages here to see if you can find an answer to your problem. We have made every attempt to present solutions to the most common problems that you are likely to encounter. However, we understand that at times you may find yourself in need of further assistance. When you are unable to find an answer in the FAQ's, please click here to get information on where and how to obtain further assistance.
Help Desk Regular Hours of Service
Mondays - Thursdays: 8:00 a.m. - 7:00 p.m.
Fridays: 8:00 a.m. - 4:00 p.m.
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