CANCELLATIONS/REMOTE CLASSES 

IT HELP DESK SYSTEM CHANGES

>>> Help Desk Phone Number (419-559-2309)

Students can call the IT Help Desk to speak with a Help Desk Technician during normal business hours (typically Monday – Friday, 8:00 am – 5:00 pm). After normal business hours, you will need to leave a voicemail and someone from the IT Help Desk will follow up as soon as possible (typically within two business days).

>>> Submitting an IT Help Ticket

Students will still be able to submit an IT Help Ticket through My.Terra. With the changeover, the college will be utilizing a new system for Help Tickets. You may see a difference from what you are familiar with from the past. If you have any issues submitting a ticket, please call the IT Help Desk.

IMPORTANT ANNOUNCEMENT

PHISHING AWARENESS & CYBER TRAINING

What is Phishing?

Phishing is a cyber threat that commonly uses email to steal account credentials and personal information. In some cases, it can also deploy malware. While email is the most common method, phishing attempts also occur through text messages and phone calls.

Recently, Terra State has seen a significant increase in phishing emails. To raise awareness of this growing threat, please check your Terra email for a message from President Schumacher. This message contains detailed information on how to identify phishing attempts and respond appropriately.

You are the first line of defense against these threats. The sooner you report a phishing email, the faster the IT department can remove it from our systems—reducing the risk that someone else might fall victim.

Additionally, keep an eye on your email for information about Cyber Training Courses offered through Vector Solutions. These courses will provide valuable insights on how to recognize and defend against phishing threats.

Stay vigilant, and thank you for helping to keep our community secure.

BUILDING B WEEKEND HOURS

Hey, Titans!

We hope your first week of classes was amazing! 🎉

We’ve got some exciting news for you—Building B is now open every Saturday and Sunday from 12 PM to 6 PM all semester long.

🌟 Check out these awesome spaces:
📚 Library (Third Floor): Access computers, printers, books, and enjoy a quiet atmosphere perfect for studying.
🎮 Titan Spot: Kick back with games, TVs, and plenty of space to socialize and unwind.

We can’t wait to see you around campus!

REGISTRATION IS NOW OPEN!

Registration is now open for the Summer 2025 and Fall 2025 semester!   

Schedule a meeting with your academic advisor to ensure you get the classes you want when you want to take them! You can find your academic advisor's contact information below, or call 419.559.2345 to schedule an appointment.

If you have already worked with an advisor or faculty member and know what classes you must take, you can log in to Banner Self-Service to register.

TITAN ACCESS:

Titan Access is Terra State Community College’s equitable access program. Powered by eCampus, Titan Access supplies eligible students with all required textbooks and course materials at a low, per-credit-hour price, significantly reducing the average student’s cost of materials. Eligible students are automatically enrolled at the time of course registration. 

How it Works:

• Students are automatically enrolled at the time of registration.
• All required course materials are delivered before the first day of class in various digital and print formats based on the instructor's choice.
• Physical books will need to be returned by the end of the semester.
• The Titan Access fee is automatically added to the Terra State Tuition and Fees bill. 

Program Benefits:

• Prepares all students in the program with materials on the first day
• Eliminates the shopping process, saving students time and money while lowering stress. 
• Removes guesswork; ensuring clarity and predictability in course material costs.

Titan Access Student FAQs

----------------> Visit your new online storefront here: Titan Access

****** IMPORTANT: Please verify YOUR addresses on file to ensure that books are delivered to the right location when ordering on Titan Access.******

2025/2026 FINANCIAL AID AWARDS FOR THE SUMMER TERM

Financial aid awards for the 25/26 academic year are being processed. Please check your Banner Self-Service or your Terra State email account for your award notification and to see if there are any outstanding requirements for your financial aid account.

If you have completed the FAFSA and do not see a financial aid award, please log back into the FAFSA and make sure that you added Terra State as a school to receive your information. Our school code is 008278. Remember that it takes 3-5 business days from the time the Department of Education processes your FAFSA for Terra State to receive the information.

If you have not completed the FAFSA you will want to do so as soon as possible. If you need assistance, please contact the Office of Student Financial Aid at 419.559.2344 or financialaid@terra.edu for assistance.

SCHEDULE YOUR ACCUPLACER TEST!

If you need to schedule an in-person Accuplacer test, you can use this link Schedule Accuplacer

SCHEDULE WITH YOUR ACADEMIC ADVISOR

If you need to meet with an Academic Advisor, you can schedule an appointment below. Look at the following listing of Advisors and find your Degree/Major. Once you find your Degree/Major under the correct advisor, click that advisor booking link to schedule an appointment. 

Advisor: Kelly Pape
Advisor for: College Credit Plus Students                                                                                                                                                                                   Contact: Office: A 100 | Phone: 419.559.2106 | Email: kpape01@terra.edu
Schedule an Appointment: www.Terra.edu/BookKelly                                                                                                   

Advisor: Abby Hart
Advisor for: College Credit Plus Students who attend Vanguard-Sentinel Career and Technology Center. During the school year, Abby is at Vanguard on Monday - Tuesday and at Sentinel Wednesday - Thursday. She is at Terra State on Fridays. During the summer she is at Terra State Monday - Friday.                    Contact: Office: A 100 | Phone: 419.559.2202 | Email: ahart05@terra.edu
Schedule an Appointment: www.Terra.edu/bookAbby

Advisor: Kristen Smith
Advisor for: Associate of Arts, Undecided, Non-Degree Seeking, Business, Accounting, Agribusiness, Management, Digital Media Technology, Music, Hospitality, Associate of Art - General Pathway, Associate of Art - Education Pathway, Associate of Art - English Pathway, Associate of Art - History Pathway, Associate of Art - Psychology Pathway, Associate of Art - Social Work Pathway                                                                                                                                      Contact: Office: A 202 | Phone: 419.559.2157 | Email: ksmith67@terra.edu
Schedule an Appointment: www.Terra.edu/BookKristen

Advisor: Tim Shaal
Advising For: Criminal Justice, Basic Law Academy, Apprenticeships
Contact: Office: B 105G | Phone: 419.559.2416 | Email: tshaal01@terra.edu
Schedule an Appointment: www.Terra.edu/BookTim

Advisor: Pete Johnson
Advisor for: Automotive, CAD, Electrical, HVAC-R, Manufacturing, Mechanical Engineering, Robotics, Welding, Computer Information, Computer Systems Networking, Apprenticeships                                                                                                                                                                                                                  Contact: Office: E 107 | Phone: 419.559.2108 | Email: pjohnso04@terra.edu
Schedule an Appointment: www.Terra.edu/BookPete  

1098s are available to view

1098 forms are available to access on the student Banner Self Service: 

• Please go to Banner Self Service>Student Tab > Student Account > Tax Notification on the left side.
• The form is on the Banner Self-Service, along with information explaining the calculations presented. 
• Anyone who paid out of pocket should receive or use Financial Aid Loans for course fees could receive the 1098T showing the qualified payment amount.
• Students can review or print their semester charges, if needed, from their Banner Self-Service: Student Tab > Student Account > Detail for Term

2025/2026 FAFSA IS NOW OPEN

If you are attending Summer 2025, Fall 2025 or Spring of 2026, you will complete the 2025/2026 FAFSA.

That FAFSA MUST be completed each academic year and it is best to complete the FAFSA early so that any issues can be resolved before the start of your classes. Please visit www.studentaid.gov to complete. If you need assistance, the Office of Financial Aid is happy to assist. Please contact us at FinancialAid@Terra.edu for an appointment.

NEED HELP WITH YOUR CLASSES?

Tutoring and drop-in labs

Drop-in Tutoring Assistance Labs are available  in the Academic Service Center on the first floor of Bldg. B

Monday – Thursday from 10 a.m – 4 p.m.

Tutoring is available for classes! You can be tutored by phone, zoom, or email, depending on your preference. Just send an email including your name, the class or classes for which you’d like help, and your phone number. Send your email request to tutoring@terra.edu.

Library Services

Watch the video below to learn how to use the library online services:

NEED HELP WITH CANVAS?

Watch the two videos below to learn how to navigate Canvas as a student:

 Using Canvas-Global Navigation video

Using Canvas-Course Navigation video

Spring 2025 Important Dates

Terra State's Counseling Services

Need to Talk? Have Questions? We're Here for You! 
Call the Counseling Center at Terra State at 419.559.2367 or email counseling@terra.edu. IF YOU ARE IN A MENTAL HEALTH CRISIS, CALL THE MENTAL HEALTH CRISIS HOTLINE AT 800.826.1306 ANYTIME OR TEXT HOME AT 741-741 or call, text, or chat 988 Suicide and Crisis Lifeline 24/7

The Counseling Center staff provides individual mental health counseling services to help students with academic, emotional, psychological, social, and behavioral problems. Our basic purpose is to help students cope with, or resolve, problems that create distress in daily living and interfere with academic success at Terra State Community College. The Counseling Center is in the General Technologies Building (Building B), room B107.

For more information and resources, please go to https://www.terra.edu/life_at_terra_state/student_services/mental_health_counseling.php 

Every Monday-Thursday Mornings between 6:30-7:45 am Terra State will perform computer system maintenance that may affect Terra State’s computer systems. This may result in intermittent outages. For any questions or concerns, please get in touch with the Helpdesk.

FINANCIAL AID ASSISTANCE

Check out our walkthrough videos here!

FAFSA