When you find yourself in need of Computer Help Desk assistance and are unable to find your answers online, please contact the Computer Center Help Desk.
There are many options available when you need help:
If you are calling us outside of our normal hours of service, or you receive no answer when calling, please leave a detailed message to include a telephone number to reach you during our normal hours of operation. A help desk technician will contact you as soon as possible.
Regular Hours of Service
The hours below reflect our normal hours of operation. During periods in which classes are not in session, the hours may be shortened. During such times, the shortened hours will be published as an announcement on the my.terra homepage, as well as within the Faculty and Student Portal announcement pages.
Mondays and Thursdays: 8:00 AM - 7:00 PM
Tuesdays and Wednesdays: 8:00 AM - 5:00 PM
Fridays: 8:00 AM - 4:00 PM
You can obtain your Student ID by coming to Room B308 during our normal hours of service. You will need to present the following documents in order to have your ID taken:
* Email Instructions: You MUST append all "Email Names" with @terra.edu to create the email address
Help Desk Regular Hours of Service
Mondays - Thursdays: 8:00 a.m. - 7:00 p.m.
Fridays: 8:00 a.m. - 4:00 p.m.
© 2015 Terra State Community College. All rights reserved.