You cannot use your  name or a complete word that can be found in the dictionary.  You can use words with numbers in place of letters.  For example, I feel great! = If33lGr8!  You may also purposely misspell your words, such as, Thunder Cats are #1 = TcatzR#1.

Note:  You must wait 24 hours after your admission has been processed or your password has been changed until you may change your password again.

When changing your password, you can not reuse a password that has been previously used as one of your last 15 passwords.

You have the following options available to you to change your password:

Terra Community College enforces a strong password policy in order to help you protect your personal data. Identity theft is a serious threat today and historically has been the fastest growing crime in the US. Your portal contains personal information that would make you a target for identity theft, therefore, it is imperative that you take the necessary steps to protect it. Your username and password are the main defenders of this vital information, so creating a strong password is your best defense.

The first and foremost rule is that your password should not be something that someone can guess. In over 25% of reported identity theft cases, the victim knew the thief. How many people know your pet's name, your favorite color, or your kids names? How many times do you use a password like this?

The next rule is that the password should be complex to prevent software packages from guessing it using a brute force attack. These brute force programs can crack a password that is a dictionary word in a matter of seconds. So a strong password combined with account locking after 5 incorrect login attempts will protect your account.

Terra Community College's password policy requires all users to change their passwords every 60 days in order to help you protect access to your account. You will receive these password change reminders beginning 15 days prior to your password expiring. You will need to follow one of the methods described in FAQ #5 on this page to change your password.

Terra Community College's password policy will temporarily lock, for 30 minutes, any account that has made 5 unsuccessful attempts to login. If this happens, you will need to wait 30 minutes before attempting to login again.

There are some incompability issues with Internet Explorer for the Mac, and it is no longer supported by Microsoft. You may experience problems trying to login to your portal with this browser, therefore it is recommended that you use either Safari or Firefox for the Mac.

On your student or faculty e-mail log in screen, there are two sets of choices: "Client" and "Security." Under “Security” are two choices: